Member Service Representative

in our Montego Bay Branch

This position has ultimate responsibility as follows:

• Provide information and assistance to members and ensure that transactions are processed quickly and accurately.
• Process application for membership, withdrawals, shares loans, standing order transactions and ATM cards.
• Update information on the members accounts as needed.
• Balance cash at the end of each working day.
• Provide excellent member service on a daily basis.

Qualifications and Experience

• Associate Degree in Business Administration or equivalent.
• A minimum of one (1) year working experience in a similar position in a Financial Institution.

Required Skills and Specialised Techniques

• Knowledge of the Credit Union’s services and operations.
• Excellent Communication Skills.
• Excellent time-management skills.
• Excellent interpersonal skills.
• Ability to work on initiative.
• High degree of accuracy and detail-oriented.

Applications are to be addressed to the attention of the General Manager-Human Resource Development. Emails can be sent to hrd@fhccu.com. We thank all applicants for their submission of interest and advise that only short listed applicants will be contacted.

Deadline: Friday, April 23, 2021