VACANCIES

Micro & Small Business Loans Officer- Island wide (Fixed Term Contract)

The successful candidates will:

Assist with the growth of the deposit and loan portfolio of the Unit through business solicitation in the field

Receive cash deposits/payments from members in accordance with approved limits
Write members’ loans in the field
Liaise with members, the Centralized Loan Unit (CLU) and the Disbursement Unit to resolve any issue relating to the processing of loan applications and ensure timely disbursement of the proceeds
Service members’ accounts through field visits
Monitor past due accounts
Handle members’ queries related to loan payments and accounts
Assist with the promotion of the Credit Union’s services and activities
Maintain daily, weekly and monthly sales report

Education/Experience

Associate Degree in Marketing, Sales or Public Relations from a reputable institution
Two (2) years’ experience in a similar position
Excellent member relation skills
Excellent Interpersonal and communication skills
Results-driven with strong negotiation skills

Interested team members are encouraged to submit their application, via email, to hrd@fhccu.com by Friday, September 15, 2023.

DATA PROTECTION & BUSINESS CONTINUITY ANALYST

First Heritage Co-operative Credit Union Limited invites applications for the position of Data Protection and Business Continuity Analyst.

Core Responsibilities:

Data Protection:

Review internal processes/procedures to ensure compliance with FHC’s Data Protection Policy and Procedure and applicable laws
Conduct ongoing monitoring activities to ensure compliance with relevant privacy and data protection laws, internal policies and procedures
Assist the Data Protection Officer (DPO) in coordinating data protection impact assessment
Assist the DPO in receiving requests from individuals regarding the processing of their data and the exercising of their rights
Coordinate with Department Heads to ensure that the organization addresses all queries from data subjects within legal timeframes
Maintain a log of all data protection breaches and data protection security incidents, ensuring that are duly reported to the DPO and managed per procedures
Assist the DPO in providing data protection sensitization and training to employees and other key stakeholders

Business Continuity:

Assist with developing and implementing the Credit Union’s Data Protection Plan to include the development of a data classification framework
Assist with the implementation of activities relating to the Business Continuity Management Program including business impact analyses and the execution of the Business Continuity Plan
Oversee the planning, coordination and scheduling of business continuity testing and exercises to validate plans, requirements and overall readiness
Assist with training of key personnel with specific BC responsibilities to fulfil their roles in the Business Continuity Program

Qualification and Experience

Degree in Management Studies, Business Administration or any other relevant discipline
Three years working experience in a financial institution

Required Skills and Specialised Techniques

Knowledge of the Data Protection Regulation
Familiarity with Business Continuity Best Practices
Strong appreciation for information technologies and data security
Knowledge of legislation relating to credit unions is an asset
Ability to work with minimum supervision and on own initiative
Excellent communication and time management skills

Interested candidates who meet the above criteria are asked to submit an application to the Assistant General Manager, Human Resource Development at hrd@fhccu.com by September 22, 2023.